1. Terms of Use at www.RonKaufman.com and www.UpYourService.com

Hello. Thank you for visiting www.RonKaufman.com and www.UpYourService.com and your interest in the Terms of Use for these websites.

Our commitment is to create valuable ideas and useful information to help you achieve superior service, increase customer loyalty, build strong service partnerships and winning service cultures.

While we believe these websites will be useful for you and your organization, simply presenting the information contained in these sites does not guarantee you will achieve great results. The work required to apply what you learn is really up to you.

From time to time, we may add, change or remove any portion of this site including the terms of use. Changes to the terms of use take effect when they appear on this site. You may review them at any time at this page.

2. Copyright Policy for Content on this Website

You are invited to read, listen and watch the content on this website. Please note that, unless otherwise indicated, we retain the copyright on all text, graphics, audio and video. To use this content in any other way, you must carefully and completely follow these guidelines:

A. Use by Individuals
So long as it is for your own personal use only, you may print copies of this content, store the files on your computer, and use hypertext links to reference the information on this website. Any other use or redistribution is only available with our written permission.

B. Licensing and Reprint Rights
Click here to learn how you may license or reprint any of the information on this website as part of an article, book, magazine, pamphlet, website, course, program, event or other application.
We reserve the right to change the terms of and/or withdraw this permission at any time and for any reason.