Ron Kaufman Client List

Airlines

"Ron Kaufman has designed and delivered service improvement programs for our management, country offices, sales teams, ground staff, pilots and cabin crew. He helps us fly high!"

Singapore Airlines

  • Cathay Pacific
  • Emirates Airline
  • Lufthansa
  • Singapore Airlines
  • United Airlines

Banking

"Ron's energy and enthusiasm for service leaps off the stage. We are still talking about his presentation months after the conference!"

Citibank

  • ABN Amro
  • Citibank
  • Credit Suisse
  • Deutsche Bank
  • HSBC Bank
  • International Monetary Fund
  • Merrill Lynch
  • Standard Chartered Bank
  • UBS
  • World Bank

Education

"Ron's presentation was filled with high energy, practical ideas and inspirational stories."

University of Wollongong in Dubai

  • Hong Kong University
  • National University of Singapore
  • Singapore Institute of Management
  • Temasek Polytechnic
  • University of Wollongong in Dubai

Government

"Ron Kaufman worked closely with us to design and implement an award-winning service framework. Here at the airport, we all work together to consistently deliver world-class service."

Civil Aviation Authority of Singapore

  • Civil Aviation Authority of Singapore
  • Dubai Municipality
  • Hong Kong Port Authority
  • Singapore Police Force
  • US Department of Labor

Insurance

"Your advice and support have been instrumental to the success of our Service Alive! program."

NTUC Income

  • AIG
  • AXA
  • NTUC Income
  • Manulife
  • Prudential

Real Estate

"We thank you for your partnership in establishing the customer service approach for the whole group."

Dubai Properties

  • Capital Land
  • Dubai Properties
  • ERA
  • Far East Organization
  • Propnex Realty

Telecommunications

"Our leadership is impressed. Ron connects busy people, facilitates robust debate and provokes discussion with insightful questions."

Nokia Siemens Networks

  • British Telecom
  • Nokia Siemens Networks
  • PCCW
  • PT Indosat
  • Singapore Telecom
  • Starhub

Associations

"Extraordinary! Our delegates gave Ron the highest scores of any speaker over three days. We're definitely bringing Ron back next year!"

Asia Pacific Life Insurance Congress

  • Entrepreneurs Organization
  • Human Resources Summit
  • National Achievers Congress
  • International Association of Internal Auditors
  • Life Underwriters Association
  • National Association of Travel Agents
  • Young Presidents Organization

Business services

"The results speak for themselves - YTD Month 10 Revenue Growth 32%, 53% Gross Profit Growth and 52% Net Profit Growth."

Xerox Emirates

  • Accenture
  • Burson Marsteller
  • KPMG
  • Reuters
  • Xerox

Energy

"We created an action list for twelve months from just one session. Ron is way above other speakers in impact, relevance and value"

ExxonMobil

  • Caltex
  • Chevron
  • ExxonMobil
  • Shell Oil
  • Vopak Terminals

Healthcare

"Ron's insights and experience are unmatched. His ability to illustrate new ideas with global benchmarks and best practices is amazing."

Johnson & Johnson

  • Gleneagles Hospital
  • Johnson & Johnson
  • Parkway Healthcare Group
  • Pfizer
  • Unilever
  • Zuellig Pharma

Logistics

"A visionary on service. Passionate, practical and powerful."

Federal Express

  • DHL
  • Federal Express
  • Maersk
  • TNT
  • UPS

Retail

"Your lessons were immediately applied. Thank you for helping us serve our customers even better than before."

Prada

  • Hermes
  • Levis
  • Prada

Automotive

"You opened our eyes to the power of service to help us win and keep good customers."

Toyota

  • BMW
  • Ford
  • General Motors
  • Hertz
  • Rolls Royce
  • Toyota
  • Volvo

Credit Card Services

"At the peak of service is where we meet and work with Ron Kaufman."

American Express Platinum

  • American Express
  • Diner's Club
  • Mastercard
  • Visa

Food and Beverage

"Our service is different, it's better. We love working with Ron Kaufman because he is different, and better!"

Botak Jones

  • Botak Jones
  • Haagen Dazs
  • KFC
  • McDonalds
  • Pizza Hut
  • Starbucks

Hospitality

"Sometimes all it takes is the right catalyst to unlock and realize the potential. We have taken a quantum leap forward as a result of the time you spent with us. You do good work!"

One & Only Reethi Rah, Maldives

  • Hilton
  • Hyatt
  • One&Only Resorts
  • Raffles Hotel
  • Sheraton

Manufacturing

"Ron's writing is not just to be read, it should be devoured for proven strategies, techniques and immediate action steps!"

Sony

  • 3M
  • Canon
  • Hitachi
  • Motorola
  • Nokia
  • Panasonic
  • Philips
  • Seagate
  • SONY
  • Texas Instruments

Technology

"Thank you profoundly for putting up such a wonderful service program that simply inspires every individual for building a superior service culture."

Wipro Technologies

  • Cisco
  • Dell
  • Hewlett-Packard
  • IBM
  • Intel
  • Microsoft
  • SAP
  • Wipro
  • Polycom