Materials

• Free Event Flyers and Brochures
• Participants' Materials
• Introduction of Ron
• Room Set-Up and Audio-Visual Requirements
• Digital Images (for magazines, newspapers and other media)
• Video News Release (view from your computer)
• On-Line Interview with Ron (in Q&A format)
• Tips & Articles by Ron (reprint permission available)
• Coverage by other journalists (articles and television stories)
• Background Information (about Ron Kaufman)

Program Outlines:

• The Secrets of Superior Service
• Partnership Power
• Service Encounters of the Third Kind
• The Puzzle of Teamwork

Helpful Articles:

• 10 Keys to a Successful Management Retreat
• 10 Great Reasons to Use a Conference Game
• 10 Ways to Leverage Your Professional Speaker
• 10 Innovative Ideas for Successful Team Building Events
• 10 Ways to Maximize the Impact of Training
• 10 Tips to Make Your Corporate Conference More Successful
• 10 Tips for Training an International Audience