Press Coverage about Ron Kaufman

Ron is often interviewed by the press and written about in business publications. These articles will give you additional insight into Ron's background and business philosophy.

• The Spirit of Ron Kaufman
  The Executive September 2007
  by Hidayah Hassan
  
  
• Put a Shine in your Service
  Productivity Digest - Cover Story
  by Jaime Koh
  
  
• Service = Money and More
  The Star, Malaysia
  By Dzireena Mahadzir
  
  
• S'pore can achieve superior service standards in 2 years: Ron Kaufman
  Channel NewsAsia
  By Valarie Tan
  
  
• Financial Viability Precedes Customer Care
  Daily Mirror
  Financial Times Section
  
  
• Training Exercise
  The Asian Wall Street Journal
  Personal Journal Section - YOUR LIFE
  The Interview by Kevin Voigt
  
  
• Asia Customer Service Champions Have the Edge
  Singapore Airline's reputation for quality service is competitive barrier, says customer service expert Ron Kaufman.
  By Iain Ferguson
  
  
• A Uniquely Local Brand
  Ron Kaufman plans to go global as first Singapore-based international
  management guru
  By Oon Yeoh, TheEdge Singapore
  
  
• The Interview: Sunday Post Magazine (Hong Kong)
  Fionnula McHugh plugs into the live wire of "corporate solutions"
  
  
• Motivator Does the Hard Sell
  By Tan Gim Ean,
  The New Straits Times
  
  
• "Law of the Echo" Applies in Customer Service:
  Author Ron Kaufman explains why "What you send out, comes back to you" - in
  your business and your life.
  
  
• Out to Lunch with Ron Kaufman
  George Hopkin with "Management Guru" Ron Kaufman at the Inter-Continental
  Hotel's Villa Veduta in Dubai
  
  
• UP Your Service! - on the Web
  by Michael Hamlin
  
  
• Customer Service Crucial to Maintaining Clientele
  Marketing guru shares trade secrets on improving an organization's customer service program
  
  
• Face-to-Face with the 'Quality Man'
  An exclusive interview with "Guru" Ron Kaufman

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