The differences between customer service training and service education result in two distinctly different types of service. Ron Kaufman shares the important points to consider about service education.
Why Training Misses the Mark Read More »
Article from the archives featuring Ron’s early international “Friendship Tours”.
The Frisbee Diplomat Read More »
A special conversation on the world today in Service, Care, and Love.
Win at Work and Life Podcast Read More »
Stepping up to higher levels of service and value at Google in New York.
Talks at Google | Ron Kaufman Read More »
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Here’s what’s next…
Check your email for the welcome we just sent – and reply to let us know you received it!
We’ve included some useful resources
for you to explore…
…and we’ll be in touch to share more ideas
and invitations for you.