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Hello my name is Ron Kaufman. Author of the New York Times best-selling book Uplifting Service – The Proven Path To Delighting Your Customers Colleagues And Everyone Else You Meet. I’m also a co-founder of the global education and consulting company Up Your Service. On  February 5 and 6, 2019 I look forward to seeing you at the customer fest show at the Taj Lands End in Mumbai India.

India is an incredible country with a fast-growing service economy. Customer expectations are rising and competition is getting a lot more intense. At  this 12th edition of the customer fest show I will be delivering two very special presentations to help you and your team win with excellence in service. First  a high-energy keynote speech. I’m famous for these, on how you can take the lead to improve your service for your paying customers who come from outside your company and for all of your colleagues on the inside.

Next I will give you an intensive workshop revealing the tools and principles and methods that you can use to build a sustainable long-term advantage with an uplifting service culture. Now  I’ve been to India more than 50 times and I have worked with some of  the biggest companies in the country. I appreciate your challenges and your very challenging current situation. You  need to improve, to change, to be better, to get better, to perform better. On  February 5 & 6 I’m coming to India again to help you do just that. The  Customer Fest Show is being organized by Kamikaze B2b Media. They’re  a leading conference organizer that leverages the power of knowledge to deliver value for you and your organization. To  reserve seats for your entire top team contact Kamikaze today. They’ll  be delighted to help you. Seating  is limited, so register today. I want to see you at this very exciting event. Recently I was honored I was granted the number one customer service global guru award. And I’m truly thankful for this recognition. But  to make the award meaningful, to make it powerful, to make it important to make it real we must work together to fulfill a grandvision. A  world, our world, where everyone is educated and inspired to excel in service. Let’s  build this world together. My  name is Ron Kaufman and I look forward to seeing you on February 5 and 6 at this very special event -the customer fest show India 2019.