! YouTube Video Posts

We’ve already reached MILLIONS of people with our message of service and care. And I owe it to YOU!

Every time you read, watch, like, or share, or one of my videos, you help me spread the word about the world-changing power of Uplifting Service! So THANK YOU!

What’s the secret to creating a WORLD-CLASS customer experience? Here’s what most famous brands in the world know…

You have to pay attention to EVERY detail. And I do mean EVERY detail!

LUX* is famous for its shining service – and that service depends on authentic connections between staff and guests. Seeing how much guests valued those connections, The LUX* Collective spun off a whole new brand, designed to give visitors more exposure to the local community.

Can businesses do the RIGHT thing – and still prosper? Absolutely!

My clients at The LUX* Collective have prioritized care for the environment in ALL their operations. And their efforts have only added to their success.

How does uplifting service set your organization up for more success? My clients routinely see more revenue, profits, efficiency, customer loyalty, and employee satisfaction.

When it comes to providing great service – what’s in it for YOU? Quite a lot, as it turns out! Here’s what I mean…

When it comes to providing great service – what’s in it for YOU? Quite a lot, as it turns out! Here’s what I mean…

Want to create exceptional service experiences for your customers? To make it happen, you’ll have to extend service and care to

Are you missing out on this simple way to ATTRACT more customers, INCREASE revenues, and RETAIN more loyalty??

Most organizations are!

Here’s what I mean..

You cannot succeed with customer service unless you first take care of yourself AND your team.

Why?