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Category: The Joy of Service Book

Are You a Compulsive Consumer or a Connected Contributor? (Part Two)

This post is from Ron Kaufman’s book, The Joy of Service. Read Part One now… Every time you consume something, you create a customer experience -you …

Are You a Compulsive Consumer or a Connected Contributor? (Part One)

This post is from Ron Kaufman’s book, The Joy of Service. The Consumer to Contributor Continuum People who live in developed societies are routinely referred to …

Are You a Compulsive Consumer or a Connected Contributor? (Part One)

People who live in developed societies are routinely referred to as “consumers.” From a business and marketing perspective this makes sense, because that’s exactly what we are. We consume food, beverages, electricity, gasoline, entertainment, clothing, an ever-growing variety of household gadgets, electronic devices, and other accumulating “stuff”.

Are You a Compulsive Consumer or a Connected Contributor? (Part Two)

Every time you consume something, you have an opportunity to connect and contribute to someone else’s experience of life. The extent or degree of connection—and its effect on the other person—is entirely up to you. Do you only take, or do you also give back? Do you experience each consumer transaction as one more moment for “me” or as another experience to create and contribute to “we”?

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Check your email for the welcome we just sent – and reply to let us know you received it!

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…and we’ll be in touch to share more ideas 
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