Uplifting Blog

Category: Service Education

Keep Your Audience Captivated: How to Choose the Right Customer Service Keynote Speaker For Your Event

We’ve all suffered through bad speeches and disappointing conventions. Dull keynotes, irrelevant presentations, overly simplistic seminars, and lengthy virtual events that drain our energy and …

Ron Kaufman, Keynote Speaker, Podcast Interview

We grabbed the chance to catch up with Ron Kaufman, world’s leading educator and motivator, author of the book, Uplifting Service, and fourteen other books on service, business, and inspiration, about Organizational Culture and best practices. Ron is a man on a mission – to uplift the quality and spirit of service everywhere in the world –including with us here today.

What VALUE will you create with your service today?

Service is taking action to create value for someone else. What kind of value will your service create?

“How Good or Bad is the Service You Provide” by Ron Kaufman

Transcript of “How Good or Bad is the Service You Provide”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore.

“What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position

Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore.

Creating Customer Journey Maps that Work

Many organizations are using customer journey mapping to understand and improve the experience of their customers. But the variety of terms used to describe journey maps can be confusing. And that makes the mapping process itself confusing, too.

Building a Service Culture: Interview with Ron Kaufman

Building a Service Culture, an interview with Ron Kaufman
This interview was first posted by our friends at the keynote speaker agency www.Speaking.com

Introduction to the Ten UP Service Excellence Principles

Uplifting Service provides your team with the service excellence principles and workshops you need to continuously improve internal and external service performance.

Customer Service Excellence a new Pipeline to Success

Service can be a competitive advantage regardless of which industry you are in.

Launch from the Top Down and from the Bottom Up

When you build an uplifting service culture in a large organization, senior leaders must initiate the process. But ultimately all levels of leadership must embrace …

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Join the Worldwide Uplifting Community

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Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.