Uplifting Blog

Category: Service Education

Involve Your Internal Service Providers from the Very Beginning

Where is the right place to start a service improvement program inside your organization? The answer may seem obvious. You start with team members who …

“Different People Value Different Things” Ron Kaufman on The Four Categories of Value

Transcript of “Different People Value Different Things”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore.

Promote a Service Vision and a Common Language to Eliminate Culture Roadblocks

Disconnects can easily occur across departments, and between levels in a large organization. For example, managers may focus on service metrics, benchmark scores and share …

SWIFT in Singapore: “What is Service?”

Transcript of “What is Service?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore.

UP! Your Service is now “UPLIFTING SERVICE”

UP! Your Service – The brand that has been known and loved around the world is growing up. We are now becoming ‘Uplifting Service’.

UPLIFTING SERVICE nominated for “Best Customer Service Development Program”

For decades, we’ve been serving leaders and organizations all over the world helping them to Unleash Unbelievable!

This program is now delivered in person, online, with ‘Train-The-Trainer’ support, is easily customized, and has been translated into 15 languages for clients around the world.

What’s behind Ron Kaufman’s most popular keynote speeches?

In these short videos, Ron Kaufman explains the rationale, insights, and big ideas behind his three most popular keynote speeches: The Service Keynote, The Leadership Keynote, and The Culture Keynote.

R.I.P. Tony Buzan, Memorial Appreciation

R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to humanity. Rest in peace, Tony. We will miss you.

R.I.P. Tony Buzan, Memorial Appreciation

R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to humanity. Rest in peace, Tony. We will miss you.

Customer service training, or service education. What’s the difference?

Many companies provide customer service training for some or all of their employees. But soon after the leaders of these same companies ask why everyone in the organization hasn’t embraced a true understanding of – and commitment to deliver – service excellence?

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Join the Worldwide Uplifting Community

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Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.