Uplifting Blog

Category: Building a Service Culture

How to Close the Gap and Capture Early Majority Supporters while Providing the Best Customer Experience

In my previous blog “Gaining Buy-In for Your Culture Change” I used a smooth bell curve to illustrate how leaders can systematically convert employees from …

Watch Customer Service Keynote Speaker Ron Kaufman interview LUX* CEO Paul Jones

Enjoy this wide ranging interview with hospitality legend and pioneer Mr. Paul Jones. Paul began his career as a hospitality student in 1965, worked with …

How customer service training helped Fiji Airlines achieve its highest profit and highest customer satisfaction

Fiji Airways’ highest customer satisfaction and profit score Congratulations to Fiji Airways for posting a record profit, growing your international network, and achieving the highest …

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Welcome to the Worldwide Uplifting Community!

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Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
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…and we’ll be in touch to share more ideas 
and invitations for you.