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How to Build an Organizational Culture of Exceptional Service

Your service culture (and your organization’s success) depends on you. As the leader of your organization, you are responsible for making service a top priority. ...

Is Your Organization Focused on the Partnerships that Matter?

A lot of the conversations about customer service focus on the service provider. But the service landscape has evolved. It’s no longer enough to think ...

Service Matters Because WELL-BEING Matters

Today is World Teachers' Day! Let's celebrate with some stories about how teachers change lives. Here's mine. :-)

Your Vote Helps Us Reach More People and Change More Lives

I’m feeling very grateful to be connected to YOU, and for the impact our Uplifting Community has on the world! 🌏

Delight Your Customers with Ideas From Every Level of Your Organization

Want to be the best in your industry? Be sure your organization is doing these 2 things: 1) Get crystal clear on what kind of ...

How Your Culture Influences Customer Service

Your team members can't effectively serve your customers without a unifying message that motivates and guides their actions.

What is the Difference Between a Leader and a Manager?

Want to inspire and lead your team? First get clarity on whether you're leading... or managing.

Why Every Moment Matters When It Comes to Customer Interactions

How a single moment can cost you customers … plus how to fix it. Every moment of every service interaction is an opportunity for your ...

Discover the #1 Insight Leaders Must Remember

Developing a culture of service excellence is one of the best ways I know to build an organization that creates more value for customers, team ...

How to Be Adored by Your Customers

Happy customers are loyal customers. But how can you deliver service that brings customers back to your business over and over?

Join the community and receive free resources, ideas, and invitations.

Ron Kaufman

Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.

How to Succeed
with Service

A Free Video Series for Leaders,
Managers, and CEOs

Discover how to differentiate your brand, improve financial performance,
and transform your service culture by delivering more value to everyone
you serve.

How to Succeed with Service?

A FREE video series for leaders, managers, and CEOs

Join the Worldwide Uplifting Community

We’ll send you free resources, education, and ideas for creating positive change in the world.

Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.