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Now, on the other hand, we’ve got a brand new client that we’re working with, Schneider Electric, and a gentleman from Schneider Electric is going to be the next person on this stage. And talk about complexity. I mean, they’re doing everything from a light switch in your house to data centers and power systems. I mean, my God, the whole spectrum.

And we got, we worked with them on one particular project for the systems integrator for a large, secure power, uninterruptible power supply situation in the North American market, being serviced by the customer contact center that’s over in the Philippines. Like, what?! And they actually put this team together that had people from both sides and they looked at it from the system integrators point of view and said from that person’s point of view, which they call Samuel. Samuels system, get it? What would be on the different levels. But then they also looked at it from the categories of values standpoint. Like, what does Samuel actually need and appreciate and want and care about?

And then they also went through and they mapped out a very specific situation. Now this is just how granular it goes when you get into application. They said okay I got a systems integrator in North America using a secure power unit. And the battery needs to be replaced and that’s under warranty. Let’s dig in. And look at that. They figured out all the process. But then they went in and they said yeah, oops. Where is it from the perception? And bing, bing, bing they found three criminal points. And those are the ones that they worked on.

And when I say they, this was a global team. This were people in the Philippines, people in the United States. It’s supposed to take about six weeks to get this done. It took us about ten weeks because it was their first time ever working with the tools. And now we’re about to work with the country of France so they can take the tools out wider.