Uplifting Blog
Company Updates
I am stepping UP to service – and happy to be here!
I am into the second week of my new job and today, I brought to work a book that has greatly influenced me over the ...
Can Customer Service Be Improved By Closing Your Doors?
Sometimes being closed is the best service of all. Around the world, businesses are choosing to stay open longer hours and more days. This includes ...
This Simple Strategy Will Uplift Your Service Education
Steris is a global leader in infection prevention and surgical technologies based in the US and serving clients around the world. Leaders of the North ...
The 4-Star Turnaround: How a Struggling Island Airline Revolutionized Service—and the Lessons YOU Can Learn From Its Story
Two years ago, this island airline struggled with a $30 million loss, mediocre service ratings, and bad morale. Thanks to a dramatic culture shift, it’s ...
Google and Motorola – A Customer Service Divorce?
Google has a pretty good reputation for customer service. The world’s largest search engine gives people the results that they need. Their Google Docs suite ...
2011: A Year of Uplifting Service
As we leave 2010 behind and move into a new year shining with promise, I ponder how to make this the best year yet. I ...
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