Below is an Autogenerated Transcript

Ron: If I engage in a way that you feel cared for, taken care of, you feel good, you feel understood, you feel appreciated or admired. That feeling for you, that’s part of me, too. 

Dr. Khoureis: With me as you’re talking is the compassionate leadership, which is a model I’m really advocating for. It’s when you serve others and you care for them and make sure that you add value to the consumer and the customer. You, my friend, my new friend, you have been for five years, you’ve been named the global guru for customer service. Number one. Number one. That makes you humble? Four years so far. Four years. Okay, I’m just checking you for the fifth one. 

Ron: You know, I find it entertaining. It’s like, you know, and of course, I’m grateful that the recognition happens, but it only happens because people are actually getting benefit in value and results. and that’s what I feel good about. 

Dr. Khoureis: I want to bring a point here to leaders. If you help others, it doesn’t mean you’re losing. You actually thrive through this help, correct? So, we advocate for them, hey, be there, be of service to others because at the end you’re also benefiting. 

Ron: There’s two aspects. Yeah, there’s two aspects of that. The pure, in the moment or it may come later, reflective value is what I call the joy of serving. Yeah. The incredible gift you get when you give. But it may not be one for one. You know, it could be that you serve somebody and they give you this big smile and a compliment and you feel good. 

The joy of serving comes back right away, huh? But I think when we understand ourselves as a social phenomenon rather than as an isolated, separated phenomenon, then we realize that if I engage in a way that you feel cared for, taken care of, you feel good, you feel understood, you feel appreciated or admired. That feeling for you, that’s part of me, too. I see. Even if I don’t have to count it right now. 

Dr. Khoureis: I see. You’re talking about the human connection. Yeah. What the phenomenon of being human is. What the phenomenon is. We are social. It’s not defined or even taught at any level unless you go to a church or a mosque or a temple or you know. 

Ron: It’s a good question. All of our spiritual traditions recognize the mystery of life. The spirit. Spirituality is invented because we’re trying to make sense of why we are here, what is this thing called birth and death? Let’s sanctify marriages and other phenomena. 

Let’s create a narrative in which we as a community can connect and experience this mysterious sense of amazement at being alive and being together. 

Dr. Khoureis: Create a culture of sorts and from the norms of the culture we live by, and we adapt and then we move on. So that’s good.

Ron: Before we run away from that, when you said the norms of the culture, you named a series of monotheistic and also pluralists like when you look at Hindu, there’s 33 million Gods. Yes, yes, yes, yes. They have. So what’s happened is all of these cultures have evolved their traditions. But what we’re addressing is the same phenomenon.

Dr. Khoureis: Yeah. Yeah. A phenomenon that belongs to all. 

Ron: All overtime as well. That there’s mortality understood and woven into the narrative of all of our religious practices, all our traditions. Birth, death. Whereas capitalism is more of “What is your quarterly result?”