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How can you ensure your organization is poised for success – even in these turbulent times? You might be surprised by the answer…
You already know that personalized, positive experiences are VITAL to create and deliver for your customers! But in this changing business landscape, this is no longer enough.
In today’s world, good customer service does not begin and end with the customer. You also need to create personalized, positive experiences for everyone who works with or for your organization!
When your organization creates an environment that fosters an uplifting service culture for everyone, you attract (and keep) the people who create stellar experiences for your customers.
Organizations who do this become more than industry leaders. They become the model that organizations in ALL industries look to for building successful businesses.
Watch the video below to learn how to succeed in our new normal…
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Below is an Autogenerated Transcript
Hello. My name is Ron Kaufman. Personalized and positive people experiences. These are vital to create and deliver for our customers. And in our highly competitive world, every successful organization knows this. But today, the same is true and perhaps more than ever before for our colleagues, staff, employees and team members. With more people working from home, more generations with different expectations and an explosion of activity in the gig economy with freelancers and experts, it is more important than it’s ever been for you to deliver personalized and positive experiences so that the best people- your people come to you, stay with you, and grow with you. But wait, how do you balance your commitment to customers with your passion for your people? That is what we are going to explore at the SHRM MENA Annual Conference and Expo in Dubai. In my keynote speech- Raising the bar, adding value with human potential. And in my Platinum Masterclass- Building a Culture of Leaders Who Care. The theme for this conference is Together Towards Tomorrow. Well, together you and I can work to make that tomorrow happen. My name is Ron and I look forward to seeing you there.
