Uplifting Blog
Customer Service
A Better Way to Evaluate Your Customer Service
You’re most likely soliciting customer feedback on your service performance. And you’re probably also making changes based on what your customers tell you.
The Mindset Your Business Needs to THRIVE
Things haven’t been “business as usual” in quite a while. This is why it’s vital for you and your organization to focus on creating a ...
Set a New Standard for How Your Industry Does Service
Do you want to reach the top of your industry AND stay there? Then make sure you incorporate CARE into your service culture.
What You Need to Know BEFORE You Can Be the Leader In Your Field
If you want to solve big problems, invent new solutions, and make a bigger impact on your industry AND the world… don’t start by imagining ...
Teach Your Team Members What It Really Means to Care – and Watch Your Success Grow
Business is always evolving, and as a leader, you HAVE to evolve with it. Of course, we always have new technology, new ways to deliver ...
The Key to Success in 2024
I talk a lot about creating more value and building a sustainable culture of service excellence. I do so because, over the years, I’ve seen ...
Ask These Questions and Customers Will Choose Your Organization Every Time (2 Examples)
If you want to build deeper customer relationships, you need to create more memorable customer experiences. And those experiences on are built on these 2 ...
How Team Engagement Makes Your Organization Synonymous with Success
Want to create outstanding customer experiences? Don’t overlook this fact: Great customer service is never a one and done deal.
The Business Asset that You MUST Recognize and Nurture
Want to build a world-class organization?? You must understand this: Human potential is perhaps the greatest asset your business has.
Read This to Improve Your Life (and Your Business)
“Not all readers are leaders. But all leaders are readers.” Harry Truman said that. I might add one word to that quote, though… All SUCCESSFUL ...
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