Uplifting Blog
Archive
Gathering the World inside JEWEL at Changi Airport, Singapore
Inside one of the new wonders of the world, JEWEL at Changi Airport in Singapore. A cascade of water pours down 40 meters from roof ...
Questions & Answers on The Future of Service Excellence
The largest English language news service in Romania posed these insightful and provocative questions. In this video, Ron Kaufman answers them all!
R.I.P. Tony Buzan, Memorial Appreciation
R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for ...
R.I.P. Tony Buzan, Memorial Appreciation
R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for ...
Different people value different things (gasp!)
During 2018, I heard several service issues repeated in organizations across the United States, Canada, and Latin America. One common and concerning issue is differing ...
Q&A with Ron Kaufman: Harnessing the Power of Service in India through Human Resources
Read about our Q&A with Ron Kaufman about ways to improve customer service. Q: In your opinion, what are some key differences in Indian service culture ...
Adding Service Value at Salesforce World Tour in Sydney, Australia (video compilation)
Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and ...
Heading to Sydney for the Salesforce World Tour 2019
I am traveling soon to Sydney Australia for the Salesforce World Tour 2019. This day is packed with insights and innovations about technology, learning, and ...
LUX* Resorts – Case Study in World’s Leading Services Marketing Textbook
LUX* Resorts: Staging a Service Revolution in a Resort Chain. LUX* is a successful hospitality group operating in the Indian Ocean as well as other locations. ...
On-Demand Webinar: Lessons for HR in Building a Service Excellence Culture
What is HR’s role in creating a strong and sustainable service culture? In this fast-paced webinar, Ron Kaufman answers these 7 questions many more from ...
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