Uplifting Blog
Archive
Fascinating interview on future of humanity and technology with Ron Kaufman in Goa, India
This interview in Goa, India illuminates the positive future that is emerging for our work and in our lives.
Flying is the Business of Freedom
Please post your comments here. Flying is the business of freedom. I’m in Geneva today, speaking with 200+ global team members in the IATA Management ...
It’s Your Turn to Speak Up Today (and be Rewarded)
What is your point of view about our point of view that service is the reason we are here? Do you agree (or disagree) with ...
Creating a Customer Focused Culture
Does your culture support the behaviors to deliver great service? There has been a lot of buzz lately about culture in the industry trade news ...
Helping Make the Cultural Shift in Large Organizations
Ron Kaufman on why companies whose cultures aren’t built around the eagerness to delight the customer won’t survive.
How to Engage Your Leadership Team for a Successful Service Culture Transformation
Many senior leaders assume that service performance improvement only requires a front-line training initiative. This is a fundamental mistake. A strong and successful service culture ...
7 Top Trends from 2018 Smarter Services Symposium
Service Council’s 2018 Smarter Services Symposium was held in Chicago with 250 delegates representing 100+ service organizations all gathering under the theme: “Service is Humanity”.
Join Ron Kaufman at Dreamforce 2018 in San Francisco
Dreamforce is an annual user conference hosted by Salesforce in San Francisco, bringing together thought leaders, industry pioneers and thousands of marketing professionals. Members of ...
Join Ron Kaufman at Service Council’s 2018 “Smarter Services Symposium” in Chicago
Join me at the Service Council 2018 Smarter Services Symposium in Chicago on September 17, 18, 19, 2018. This Symposium is a gathering of the ...
Join Ron Kaufman for “The Secrets of Superior Service” in Mauritius
Join Ron Kaufman for a full-day “The Secrets of Superior Service” workshop in Mauritius on 30 October 2018. This powerful event answers two enormously important ...
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